TESTIMONIALS

Hi Nick,

Michelle and I are simply amazed at the transformation of our small backyard. What was previously a “nothing area” which sat largely unused is now a beautiful garden and oasis for us to enjoy. The team led by Dale, were great with a big focus on doing everything right and putting in the finishing touches. Your patience in guiding us through the process of securing approvals from the various local Authorities was great. Thanks again – so glad we got Urban Escape to do this job, what an excellent outcome.
Cheers

Paul – July 2017


Hi Nick and team,

Just a short note to thank you once again for the extremely professional and high quality swimming pool project that you completed for us. We are very happy with the final result and the initial quote was executed with due care and accuracy. We would have no hesitation to recommend Nick and the team at Urban Escape to anyone considering construction of a swimming pool of the highest standards and quality. The after sales service has been exceptional with all queries attended to with minimal fuss and delay.
Many thanks for a pool that we look forward to enjoying for many years to come!

Bob and Mony – Nov 2015

 


 

Dear Nick,

We are really pleased with the final result, thank you.

Can you please give our particular thanks to Dale and Greg for their thoughtfulness, responsibility and care. They made a difficult project run smoothly for all of us.

We will catch up with Dave to seek his suggestions for vines.

Regards

Peter and Lily – August 2014

 


 

To Nick & the Fabulous Team at Urban Escape,

Thank you so much for all the wonderful work you have all put in to making our new house a dream home. We could not have picked a more dedicated and professional team to assist us with the project, and we will miss having you here in the mornings to have coffee with us.

Thanks again, Kind Regards,

Brett, Tracy, Bethany, Emily & Milly – August 2014

 


 

Dear Nick,

I just waned to write this to note to Thank You and all your workers. You were all tidy, helpful and respectful. Having 18 other builders on site whilst trying to complete your job must have been one of your worst scenarios. Thank You.

Nick, your ideas in relation to the sandstone stairs were fantastic and the work was completed perfectly.

Urban Escape area  great group of friendly hard working people and I would recommend their services to anyone.

Thanks once again.

David Webb – August 2013

 


 

Dear Nick,

Chris and I would like to thank you and your team for the work you undertook at our place from late last year.

We are thrilled with the outcome, and particularly grateful to you for turning our plans into reality.

From the outset, we found you to be well organised and professional. You scoped the project closely, and estimated the work involved with accuracy.

We went through a tender process. We selected you because of your thoroughness, and because we believed you work to your estimate faithfully and without compromising any aspect of the outcome. We did not take the least expensive option. Our confidence in you was well placed.

The work that you and your team undertook over a number of months was completed with skill and care. Your team demonstrated close attention to detail, and acted at all times with consideration and courtesy. We felt that you were always prepared to do whatever was required to deliver a first class result. This attitude flowed through to the completion and handover stage.

We are exceptionally pleased with the result. It has transformed our front and back gardens.

We would not hesitate to recommend you and your team to anyone considering engaging Urban Escape.

Lindfield – April 2013

 


 

I just wanted to let you know how good the maintenance team were when they came to trim the trees
surrounding our pool. They took a lot more care than people we have used before, including cutting the Viburnum by hand so as not to shred the leaves.

That has certainly never been done in more than the ten years I have been getting these trees trimmed.

Randwick – March 2013

 


 

Thank you very much to Nick, Ryan, Dan and the team at urban. We have been so pleased with the efficiency, professionalism and quality of work that has been demonstrated with our pool, yard and car space. You said we would have a pool by christmas and you delivered. We really appreciated the ongoing communication too – It was a real pleasure working with you and we will not hesitate to recommend you to our friends and family.

Woods Family – December 2012

 


 

Hi Nick,

Thought I would send you a photo of the end result of all your boys hard work.

We entertained for the first time yesterday and the space worked really well and everyone was impressed.

Just wanted to thank you finally for doing a great job with the design and build for us which came
in on time and on budget leaving us with a nice little area to enjoy for many years to come.

Thanks again and hope you, Bec and the kids have a Merry Christmas.

Also got your Xmas card in the mail. Cheers!

Talk soon.

Will & Mel. – December 2011

 


 

I’ve been impressed by your professionalism, workmanship and innovation so I’ll definitely be engaging you for more work in the  future.
Cheers,

Mike – October 2011

 


 

Dear Nick,

Please accept my thanks for the landscaping and pool renovation carried out at our home in Mosman.

 

We could not be happier with our new tiled pool and its surrounds. Your approach through the whole process was totally professional and organised, and the results speak for themselves.A special thanks also to Brett who was the project foreman and did an incredible job.

 

It is noticeable how much more my family and I enjoy being in our backyard after its amazing transformation.

 

The other builders on site also commented how easy it was to work with your team, and we appreciated your readiness to assume that overall project management.

 

I can highly recommend your services to anyone looking to renew their backyard, they will not be disappointed.

 

Kind regards,

Simon – October 2011

 


 

We commissioned Urban Escape/Urban Aqua in August of 2010 to build and landscape a swimming pool for us that had been designed by Prue Murdoch of Prue Murdoch architects.
Nick and his team worked diligently from day one, with regular updates on progress given through both email and telephone conversations and with more formal site meetings. Any difficulties were discussed early, with resolutions reached before they became problems.

 

Nick worked hard to interpret the architect’s designs and we worked together to produce a planting scheme that has worked very well for us. In addition to the agreed plans we had Nick repave an extensive garden path. His advice was always good and with a good eye, Nick was able to add significantly to the aesthetic of the area.

 

We would recommend Nick highly and look forward to working with him and his team again in the future.

 

Nicki and Jim Barrett-Lennard – March 2011

 


 

“…our fabulous contractor, Nick McCarthy of Urban Escape, was a delight to work with, producing a wonderful, peaceful space that incorporates simple Zen elements whilst acknowledging Australian lifestyle needs.”

Page 39 – Contemporary Australian Garden Design. By John Patrick & Jenny Wade.

 


 

Nick,
I don¹t usually take time to thank a company for the service they provide, however this is an exceptional circumstance.
Silla and I have a family of 4 children, soon to be 5 children and an elderly mother living with us. It is difficult enough to manage this lot when things are running normally let alone major renovations to the home we are living in.
Your team led by Evan made the job seamless to our family. At all times the site was kept safe, neat and tidy and Evan was considerate of the needs of our family.
Most importantly the quality of the finished product was outstanding.
Please accept our congratulations and appreciation for a job well done.
Kind Regards,

John and Silla Moller

 


 

Dear Nick,
I would like to commend Urban Escape for their competence, politeness, and tidiness. Our neighbours are grateful that the site was left tidy each day and noise was kept to a minimum.
I will certainly recommend Urban Escape in the future.
Yours sincerely,

N Ashworth

 


 

Hi Nick,
Thanks for everything. We are happy with the end result; it has been a pleasure working with you. You and your guys have been terrific.
Kindest Regards,

Hazel