“If you’re looking to create a high-quality backyard pool and landscape, Urban Escape is the way to go. From start to finish, Nick and the team made the pool and landscaping process easy and painless. Urban Escape were professional, knowledgeable, and truly listened to what we wanted for our pool and back garden (not to mention their excellent stone work). Nick ensured we had the same team for the entire progress and they worked rain, hail or shine.
What sets Urban Escape apart is their quality and attention to detail. Throughout the entire process, they kept us informed and engaged. They were always available to answer any questions and made sure we were comfortable with every decision. The team was friendly and easy to work with, making the entire experience easy. Nick’s budget process was transparent, honest and accurate, this was a huge standout for us.
Overall, we would highly recommend Urban Escape to anyone looking to build their dream pool and landscaping. Their professionalism, and expertise really set them apart. We are so grateful for the amazing pool they built for us and couldn’t be happier with the result.”
Jon and Alexandra Bucktin – May 2023
“Urban Escape has just completed our pool and garden and we are thrilled with the result.
Nick’s concept and design for our backyard was both clever and beautiful – not an easy task with a small site and the limitations of a strict inner city council. The finished result has surpassed our expectations and we now have a beautiful tropical oasis of our own.
Nick and his staff made every step of our journey with them stress free and enjoyable. Any challenges that arose were quickly dealt with through excellent communication and helpful advice.
Each day we were greeted with friendly smiles, easy conversation and respect for our house. The site was always left well organised and neat. On completion of the job the site was left in perfect condition with nothing for us to clean or organise – a definite bonus.
Thank you Urban Escape for a truly wonderful experience.”
Cath Walters – Dec 2019
“Hi Nick,
As discussed we are super happy with the project. We have been using the pool & studio daily. We also love the landscaping front and back with the front works really adding to the street appeal of our home.
Please thank the boys again for all of their work and making sure that it all came together including the advice along the way.
We have been recommending you and Urban Escape to our friends so hopefully these referrals work their way through to you and they end up in projects.
Thanks and regards,”
Glen & Sam – 2018
“Michelle and I are simply amazed at the transformation of our small backyard. What was previously a “nothing area” which sat largely unused is now a beautiful garden and oasis for us to enjoy.
The team led by Dale, were great with a big focus on doing everything right and putting in the finishing touches. Your patience in guiding us through the process of securing approvals from the various local Authorities was great.
Thanks again – so glad we got Urban Escape to do this job, what an excellent outcome.”
Paul & Michelle – July 2017
“Hi Nick and team,
Just a short note to thank you once again for the extremely professional and high quality swimming pool project that you completed for us. We are very happy with the final result and the initial quote was executed with due care and accuracy.
We would have no hesitation to recommend Nick and the team at Urban Escape to anyone considering construction of a swimming pool of the highest standards and quality. The after sales service has been exceptional with all queries attended to with minimal fuss and delay.
Many thanks for a pool that we look forward to enjoying for many years to come!”
Bob and Mony – Nov 2015
“Dear Nick,
We are really pleased with the final result, thank you.
Can you please give our particular thanks to Dale and Greg for their thoughtfulness, responsibility and care. They made a difficult project run smoothly for all of us.
We will catch up with Dave to seek his suggestions for vines.
Regards”
Peter and Lily – August 2014
“To Nick & the Fabulous Team at Urban Escape,
Thank you so much for all the wonderful work you have all put in to making our new house a dream home. We could not have picked a more dedicated and professional team to assist us with the project, and we will miss having you here in the mornings to have coffee with us.
Thanks again,”
Brett, Tracy, Bethany, Emily & Milly – August 2014
“Dear Nick,
I just wanted to write this to note to thank you and all your workers. You were all tidy, helpful and respectful. Having 18 other builders on site whilst trying to complete your job must have been one of your worst scenarios. Thank you.
Nick, your ideas in relation to the sandstone stairs were fantastic and the work was completed perfectly.
Urban Escape are a great group of friendly hard working people and I would recommend their services to anyone.
Thanks once again.”
David Webb – August 2013
“Dear Nick,
Chris and I would like to thank you and your team for the work you undertook at our place from late last year.
We are thrilled with the outcome, and particularly grateful to you for turning our plans into reality.
From the outset, we found you to be well organised and professional. You scoped the project closely, and estimated the work involved with accuracy.
We went through a tender process. We selected you because of your thoroughness, and because we believed you work to your estimate faithfully and without compromising any aspect of the outcome. We did not take the least expensive option. Our confidence in you was well placed.
The work that you and your team undertook over a number of months was completed with skill and care. Your team demonstrated close attention to detail, and acted at all times with consideration and courtesy. We felt that you were always prepared to do whatever was required to deliver a first class result. This attitude flowed through to the completion and handover stage.
We are exceptionally pleased with the result. It has transformed our front and back gardens.
We would not hesitate to recommend you and your team to anyone considering engaging Urban Escape.”
Lindfield – April 2013
“I just wanted to let you know how good the maintenance team were when they came to trim the trees
surrounding our pool. They took a lot more care than people we have used before, including cutting the Viburnum by hand so as not to shred the leaves.
That has certainly never been done in more than the ten years I have been getting these trees trimmed.”
Randwick – March 2013
“Thank you very much to Nick, Ryan, Dan and the team at Urban Escape. We have been so pleased with the efficiency, professionalism and quality of work that has been demonstrated with our pool, yard and car space. You said we would have a pool by Christmas and you delivered.
We really appreciated the ongoing communication too – It was a real pleasure working with you and we will not hesitate to recommend you to our friends and family.”
Woods Family – December 2012
“Hi Nick,
Thought I would send you a photo of the end result of all your boys’ hard work.
We entertained for the first time yesterday and the space worked really well and everyone was impressed.
Just wanted to thank you finally for doing a great job with the design and build for us which came in on time and on budget leaving us with a nice little area to enjoy for many years to come.
Thanks again and hope you, Bec and the kids have a Merry Christmas.
Also got your Xmas card in the mail. Cheers!”
Will & Mel – December 2011
“I’ve been impressed by your professionalism, workmanship and innovation so I’ll definitely be engaging you for more work in the future.
Cheers,”
Mike – October 2011
“Dear Nick,
Please accept my thanks for the landscaping and pool renovation carried out at our home in Mosman.
We could not be happier with our new tiled pool and its surrounds. Your approach through the whole process was totally professional and organised, and the results speak for themselves.A special thanks also to Brett who was the project foreman and did an incredible job.
It is noticeable how much more my family and I enjoy being in our backyard after its amazing transformation.
The other builders on site also commented how easy it was to work with your team, and we appreciated your readiness to assume that overall project management.
I can highly recommend your services to anyone looking to renew their backyard, they will not be disappointed.
Kind regards,”
Simon – October 2011
“We commissioned Urban Escape in August of 2010 to build and landscape a swimming pool for us that had been designed by Prue Murdoch of Prue Murdoch Architects.
Nick and his team worked diligently from day one, with regular updates on progress given through both email and telephone conversations and with more formal site meetings. Any difficulties were discussed early, with resolutions reached before they became problems.
Nick worked hard to interpret the architect’s designs and we worked together to produce a planting scheme that has worked very well for us. In addition to the agreed plans we had Nick repave an extensive garden path. His advice was always good and with a good eye, Nick was able to add significantly to the aesthetic of the area.
We would recommend Nick highly and look forward to working with him and his team again in the future.”
Nicki and Jim Barrett-Lennard – March 2011
“…our fabulous contractor, Nick McCarthy of Urban Escape, was a delight to work with, producing a wonderful, peaceful space that incorporates simple Zen elements whilst acknowledging Australian lifestyle needs.”
Page 39 – Contemporary Australian Garden Design. By John Patrick & Jenny Wade.
“Nick,
I don’t usually take time to thank a company for the service they provide, however this is an exceptional circumstance.
Silla and I have a family of 4 children, soon to be 5 children and an elderly mother living with us. It is difficult enough to manage this lot when things are running normally let alone major renovations to the home we are living in.
Your team led by Evan made the job seamless to our family. At all times the site was kept safe, neat and tidy and Evan was considerate of the needs of our family.
Most importantly the quality of the finished product was outstanding.
Please accept our congratulations and appreciation for a job well done.
Kind Regards,”
John and Silla Moller
“Dear Nick,
I would like to commend Urban Escape for their competence, politeness, and tidiness. Our neighbours are grateful that the site was left tidy each day and noise was kept to a minimum.
I will certainly recommend Urban Escape in the future.
Yours sincerely,”
N Ashworth
“Hi Nick,
Thanks for everything. We are happy with the end result; it has been a pleasure working with you. You and your guys have been terrific.
Kindest Regards,”
Hazel